Domestic ground orders ship via DHL. Expedited domestic orders ship via FedEx and cannot be delivered to P.O. boxes. International Orders: Carriers vary by location. All international orders are shipped through Passport, our cross-border shipping partner.

Ground shipping is free on qualifying continental U.S. orders over $175.

Order Processing: Continental U.S. orders typically ship within 3–7 business days.During high-volume periods, fulfillment may take 5–9 business days.Expedited orders placed before 12:00 PM EST on business days ship the same day.

Domestic Ground Shipping: Delivery typically takes 3–10 business days after your order ships.

International Shipping: Delivery typically takes 8–14 business days after your order ships.

Please note that processing and delivery times may be longer during peak periods and holidays.

You’ll receive a shipping confirmation email with tracking details once your order ships. You can also access your order and tracking information from your NAADAM Customer Account.

We accept returns and exchanges within 14 days of delivery for items that are unworn, unwashed, undamaged, and have their original NAADAM tags attached. All returns are inspected upon arrival to ensure they are in clean, wearable condition. Returns received with strong odors, excessive pet or human hair, or other signs of wear may be refused and returned to the sender.

Refunds are subject to a $12.75 return fee, unless Return + Shipping Protection was added at checkout. Returns for damaged, defective, or incorrect items are exempt from this fee. Exchanges and returns for store credit are always free.

Yes, you may exchange one item for a bundle and maintain the bundle discount. 

If you choose to return a bundled item, you will be refunded for the single item less the amount of the discount since the products not returned will no longer be eligible for the bundle discount.